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TELEPHONE MANAGEMENT
SYSTEMS

Product Overview

Business Intelligence, Dashboards, Charts, various reports available 
in both PDF and EXCEL format...

Report Builder

Administrators can build any report from this panel. Choose a summary or a detailed report, select columns. Everything you expect from a report builder.

Users




Every single extension owner can be a User. Alternatively you can restrict access to managers or individuals.

Tasks

Someone must do something!. Based on configurable parameters, patterns in the data or specific events, we create tasks and assign them.

Identify fraud, over budget conditions, faulty equipment. This is a full work-flow engine, Tasks can be commented on and reassigned.

Some Standard Features (not a complete list)

  • More than 150 different reports
  • Unlimited Users
  • Unlimited Reports, scheduled and on-demand
  • Reports stored on line and downloadable to your desktop
  • Report on Destinations and business and private numbers
  • Allocate Costs to Business Entities, Departments, Cost Centers, 8 levels available.
  • Roles based reporting, management roles for each level of business entities
  • Schedule and deliver reports directly to every Phone User if required
  • Report builder – Create your own unique reports
  • Dashboard automatically constructed to Users Role and Responsibilities
  • Tasks and Alerts, when events / phone calls exceed custom parameters.

Product Video's